G V Greens - Premium Gardening & Organic Products

What is G V Greens? ▼

G V Greens is your one-stop online shop for all gardening needs. We offer a wide range of high-quality gardening products including pots, planters, soil, fertilizers, tools, irrigation systems, and more. Our mission is to make gardening accessible and enjoyable for everyone by providing premium products at affordable prices.

Where is G V Greens located? ▼

Our main office is located at: No. 160, 2nd cross, Shiva Nivas, Krishna Garden, Incity layout, Dodda Kammanahalli, Bannerghatta Rd, Bengaluru, Karnataka 560083. However, we are primarily an online store and deliver products across India.

How can I place an order? ▼

You can place an order through our website in simple steps: 1) Browse our products and add items to your cart, 2) Click on the cart icon to review your order, 3) Proceed to checkout, 4) Enter your shipping details and payment information, 5) Confirm your order. You will receive an order confirmation via email.

What are the delivery charges? ▼

We offer free shipping on all orders above ₹999. For orders below ₹999, a nominal shipping charge of ₹50-100 may apply depending on your location. Delivery charges are calculated at checkout based on your pin code.

How long does delivery take? ▼

Standard delivery takes 5-7 business days. Express delivery (2-3 business days) is available for select locations. For plants and live products, we use special shipping to ensure they arrive in perfect condition, which may take an additional day.

Are your products genuine and of good quality? ▼

Yes, absolutely! We source all our products directly from manufacturers and trusted suppliers. Each product undergoes quality checks before being listed on our website. We stand behind the quality of every product we sell and offer a satisfaction guarantee.

Do you sell live plants? ▼

Yes, we offer a variety of live plants including indoor plants, outdoor plants, flowering plants, and medicinal plants. All our plants are carefully packaged to ensure they arrive healthy and in perfect condition at your doorstep.

What payment methods do you accept? ▼

We accept all major payment methods including: Credit Cards (Visa, Mastercard, American Express), Debit Cards, Net Banking, UPI (Google Pay, PhonePe, Paytm), and Digital Wallets. We also offer Cash on Delivery (COD) for orders below ₹5,000.

Is it safe to use my credit/debit card on your site? ▼

Yes, absolutely! We use industry-standard SSL encryption to protect your payment information. All transactions are processed through secure payment gateways that comply with the highest security standards. We do not store any card details on our servers.

What is your return policy? ▼

We offer a 7-day return policy for most products. If you're not satisfied with your purchase, you can initiate a return within 7 days of delivery. Plants can be returned within 48 hours if they arrive damaged or unhealthy. The product must be unused and in its original packaging.

How do I initiate a return or refund? ▼

To initiate a return: 1) Contact our customer support at info@gvgreens.com or call +91 98765 43210, 2) Provide your order number and reason for return, 3) Our team will guide you through the return process. Once we receive the returned item, we'll process your refund within 5-7 business days.

Do you offer bulk discounts for large orders? ▼

Yes, we offer special discounts for bulk orders. For orders above 10 units of any product, please contact our sales team at info@gvgreens.com with your requirements, and we'll provide you with a custom quote.

How can I track my order? ▼

Once your order is shipped, you'll receive a tracking number via email and SMS. You can track your order using this number on our website or the courier's website. You can also check your order status by logging into your account on our website.

Do you provide gardening guidance or support? ▼

Yes! We provide comprehensive gardening support through our blog, video tutorials, and expert consultation services. You can schedule a virtual consultation with our horticulture experts for personalized gardening advice. We also have a dedicated customer support team to help with any queries.

Can I cancel or modify my order after placing it? ▼

Yes, you can cancel or modify your order within 24 hours of placing it. After 24 hours, the order enters our fulfillment process and cannot be modified. To cancel or modify, please contact our customer support immediately with your order number.

Do you have a physical store where I can see the products? ▼

Currently, we operate primarily as an online store. However, you can visit our office in Bengaluru to see our product displays. We also participate in various gardening exhibitions and farmer markets across different cities. Follow our social media for updates on our physical presence.

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